Resistance Management Plan For Your ERP – An Enterprise Resource Planning System can improve your company’s performance. At the same time, it may cause concern and anxiety among your employees. Employees can be thrown off by new tools, features, and techniques, and you may face varying degrees of resistance.
While some resistance is to be expected, what if you could allay a lot of those anxieties and encourage your team to stick with it? You can achieve just that with a resistance management strategy. Today, we’ll show you how to create one, so you can phrase the events in a way that fosters acceptance and alleviates concerns.
Factors Leading to User Resistance to ERP
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Resistance based on system dissatisfaction
Resistance is expected when the new system is neither simple nor easy to use if the system’s features do not serve the users’ needs.
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“People-factor” resistance
Some users resist change because they have not been part of the team tasked with affecting the organization’s differences. Existing relationships with project team members can also color an ERP implementation project.
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Resistance based on workflow interactions
Some teams resist changes to their work processes because the way they work is no longer the same. Having doubts or concerns that one does not possess the skills to do these new tasks can lead to resistance.
How to Build a Resistance Management Plan?
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Understand the Root Causes of Resistance
Many organizations assume that employees resist the change just because they’re unwilling to learn the new workflows. Originations recommend thinking about why your employees may resist the upcoming change. You can handle and eradicate resistance before it takes hold if you can foresee it ahead of time.
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Develop a Resistance Response Plan
Despite your best efforts, there will be times when users resist. Because of this, it is vital to have a plan for managing resistance in an organization. Project leaders can eliminate most of these misunderstandings by explaining what’s going on and what to expect. Early in your project, assign leaders who can serve as spokespeople for the ERP implementation. Also, there should be clear feedback channels and frequent discussions. Speak openly and honestly with them and allow them to share their thoughts about everything happening.
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Analyze and Sustain Outcomes
Once your ERP Software change management plan is in place and you’re doing all you can to manage resistance, it’s crucial to assess the effectiveness of your efforts. Analyzing user adoption rates, speaking directly with staff, conducting surveys, and a variety of other methods can help you figure out what’s working and what isn’t.
Let Connected IT Consulting’s Irish ERP Consultants develop your Resistance Management Plan!
While the ERP Implementation Services may not be widely welcomed the moment it is announced, there are tactics you can use to make it more appealing. You can identify employees who are more resistant to forsake their previous workflows and develop messages to meet their needs by building a resistance management plan.
To explore more or schedule a consultation, please get in touch with one of our ERP development experts at Connected IT Consulting real quick.
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